Warranty Policy
Warranty policy
- The warranty period of all products of Nong Lam is at least 12 months from the date of purchase, except for several cases specified clearly on the products.
- Product warranty is the remedial work for defects, technical failures that are caused by the fault of the manufacturer.
Nong Lam will warranty that all products are free from any defects in materials and workmanship and valid warranty must be satisfactory to the following conditions:
- Valid warranty card presented with the product to be warranted
- The product is within the warranty period
Conditions not covered by the warranty:
- Expired warranty
- The serial number on the product and the warranty card are not the same
- Damage caused by improper use and storage.
- The product is interfered by a 3rd party that is not authorized by Nong Lam
- Damages or failure caused by natural disasters, fires, floods, excessive power supply and harsh conditions (chemical environment, etc.) or other force majeure events.
- Special goods or special sale times (based on pre-purchase negotiations)
Please call us 028. 7300 8766 for advice
- Inquiries about products
- Product manuals
- Product storage
- Warranty instructions
- Warranty registration