Within HCM City
- Out company shall ship all products free of charge within HCM City.
Neighboring areas or other provinces and cities across the country.
- We also support delivery to you, which is expected within 2-5 days depending on the terrain and distance, using the shipping services of the reputable shipping units for all orders.
- We ensure convenient and safe delivery of goods for you. Nong Lam is committed to solving all cases of errors arising from the shipping units. However, it is also required for you to comply with our shipping policies. Please contact 028. 7300 8766 for more details.
- Regarding payment, please refer to our payment policies, normally, you pay 50% in advance and pay the rest after receiving the goods, but it also depends on the order, which may be negotiated between the two parties.
- Once you have received the product, if you find any defect or omission, please notify us immediately via phone number 028. 7300 8766 of Nong Lam for help, we are committed to immediately handling your request.
- If you are absent at the delivery place, or you cannot be communicated to deliver the goods, the order may be cancelled.
- Delivery will be made as soon as we confirm. If you are not available for the first shipment, we will contact you to arrange another more convenient one.
- To track your order, please contact the sales staff of Nong Lam to update information.
- In order for us to serve you in the fastest way in case of exchange and return, please keep the delivery note and shipping receipt.